Our migration agents are registered with the Migration Agents Registration Authority and are members of the Migration Institute of Australia.
The key to our success is having staff who understand and can respond to the needs of different cultures where majority of them have personally been through the immigration process, and are committed to make the immigration process as smooth as possible.
ISA Group staff possesses multi-lingual capabilities and are able to speak and interpret English, German, French, Filipino (Tagalog & Cebuano),Bahasa (Malay), Chinese (Cantonese, Mandarin), and Hindi.
Immigration and Visa Services
Noelene is the Chief Operating Officer (COO) of ISA Group. Noelene registered as a migration agent in 2000, with more than 15 years experience in migration. In Western Australia, she is the spokesperson for small and medium business clients and has been successful in influencing government immigration policies. Noelene has actively and successfully been involved with implementing lobbying strategies on behalf of her clients. She has also been successful representing clients at the Migration Review Tribunal.
Yin has been practicing as a registered migration agent since 2003. Yin currently manages a large volume of SBS/457 (Corporate and Non-Corporate) visa applications for construction/mining and hospitality industry. Yin is fluent in Mandarin.
Reena is a Registered Migration Agent with solid experience on employer sponsored, independent and family visas. She has over 5 years experience within the Australian migration industry and also worked as a Migration Consultant specialising in corporate clients in France.
Reena holds a Master Degree in International Trade from Curtin University and a Graduate Certificate in Migration Law from the Australian National University.She is bilingual in English and French.
Yunsheng is a Registered Migration Agent. Before joining ISA group, Yunsheng was an English teacher working with students of culturally and linguistically diverse background, which includes migrants, refugees, asylum seekers and international students. As a NAATI accredited professional translator and interpreter, Yunsheng is fluent in English and Mandarin. He holds degrees in education, linguistics and psychology from the University of Western Australia.
Dejana joined the ISA Group team in June 2014 with an extensive background in human services, excellent customer relations and organisational skills.
She possesses a high level of personal discipline, time management with an eye for detail. She holds a Diploma of Business and Management and Professional Communication Certificate from Charles Sturt University.
Dejana speaks fluent Croatian. Dejana is a quick learner and with the unique combination of her education, knowledge and experience, she fulfills her role effectively and efficiently as a Document Processing Officer.
Jec is one of ISA Group's Visa Coordinators and brings with her a myriad of human resources and migration experience from various industries.
Most recently, she worked for a Human Resources Agency based in Sydney with focus on the Subclass 402 Occupational Traineeship Stream where she has helped several talents from overseas to enhance their skills in Australia. She also brings with her more than 10 years Human Resources experience.
Jec holds a Bachelor Degree in Psychology, Diploma in Human Resources Management and Certificate in Organisational Development. She has also earned units in Masters Degree in Industrial Organisational Psychology from the Philippines.
Nina Gao holds a degree in management. She worked as a HR Business Partner in the headquarter of a world top 500 company in Shanghai, China. She also worked as a marketing officer in Perth before joining ISA group. With excellent customer service and communication skills cultivated in her previous jobs, she has become a very dedicated visa coordinator in ISA group. She is determined to do her best at all times. Nina would like to become a professional Education consultant in the future. She is now studying the course to become a qualified education agent counsellor.
Simone has a good understanding of the migration industry and has personally been through the visa process. Simone has experience in preparing documents for SBS/ 457 visa applications.
As well as her experience in the migration industry Simone has a background in accounting, financial planning, retail management and customer service.
Simone holds a Bachelor of Business Studies in Finance.
Kelly joined ISA Group in 2011. Kelly has a good understanding of cross-cultural business and she is keen to deliver the service to a high degree of quality. Prior to joining ISA Group, she was a HR Adviser of a Chinese state-owned mining company in Perth. Kelly holds a Master Degree in International Business and a Bachelor Degree in Commerce (Management) from the University of Adelaide. Kelly is fluent in Mandarin.
Rachel is our in-house Qualified Education Agent Counsellor (QEAC), experienced in international student recruitment, student visa submissions and student counselling. Prior to becoming a QEAC, Rachel spent several years as a Visa Coordinator, assisting Registered Migration Agents in the preparation and submission of visa applications across a diverse range of visa subclasses. She has accumulated work experience both in the migration and higher education industries in Australia. Rachel holds a Bachelor of Public Relations and a Master of Marketing from Curtin University. Rachel is fluent in spoken and written English and Chinese (Mandarin and Cantonese).
Jody joined ISA group in 2015 as Receptionist and Administration Support. With her experience and skills gained working in a Consulate office and in the Banking Sector, Jody has developed a high level of Customer Service and attention to detail. Jody’s strong work ethic and helpful and friendly nature ensures that our clients have the best possible experience when contacting ISA. Her diverse range of skills also provides a strong support to all members of the ISA Group team.